Field services · Business platform

Orcatec: an all-in-one field service platform with web and mobile apps

The whole working day in one platform, with the tools the team already used built in.

  • Web
  • Mobile
  • Backend
  • Integrations
Orcatec product screens
  • ~300 daily users on the platform
  • $50 billed per user

Overview

Field service teams were switching between separate applications to get through a single job. Orcatec wanted that work in one ecosystem, with as many integrations as possible. Join.To.IT built the platform, kept adding the integrations the business relied on, and delivered a mobile app for the same product.

Client. Orcatec, a platform for field service businesses that needed their daily work in one place.

Product. A business platform with many service integrations, plus a mobile app for the same product.

How the product evolved

  1. 01 Consolidate

    One platform

    Work that used to happen across separate applications moved into one product.

  2. 02 Integrate

    Connected services

    Integrations with the services the business already used, inside the same product.

  3. 03 Extend

    Mobile app

    A mobile app on the same platform, data, and workflows.

  4. 04 Grow

    Paying users

    Almost 300 daily users, billed at $50 per user.

The challenge

Daily work was spread across tools. Every switch cost time and made it harder to follow a job from start to finish.

The platform had to pull those services into one product without trying to rebuild every external system in the first release.

Our approach

  • Each integration had to live inside the product, so a user could finish a job without leaving it.
  • The mobile app had to work with the same data and workflows as the web platform.

Join.To.IT built the platform around that single ecosystem, kept adding the integrations the business needed, and built a mobile app for the product.

What we built

  • One business platform for work that used to happen in separate applications.
  • Integrations with the services the business already relied on.
  • A mobile app for the same platform.

Results

  • Alex Gold, CEO at Orcatec, reported almost 300 daily users on the platform, billed at $50 per user.
  • He said the team did well on budgets and timelines and exceeded his financial and creative expectations.

Since engaging with them, we’ve had almost 300 daily users on our platform, which is huge because we charge $50 per user. Overall, they’ve exceeded my financial and creative expectations — I’m 100% satisfied with their work. They’ve done great in terms of budgets and timelines; they don’t deliver empty promises.

Alex Gold CEO at Orcatec

Building something similar?

Tell us what exists today and what the product needs to do next. We will suggest a sensible first step.

What happens next

  1. 1
    Tell us where you are

    Describe the product, what exists today, and what it needs to do next. Ask for an NDA on the form if you want one first.

  2. 2
    Hear back from us

    We come back with questions or a suggested next step, and talk it through on a call if that helps.

  3. 3
    Agree on the first step

    An engagement model, and what we need to give you a reliable estimate.

No obligation. NDA available.