Join.To.IT builds software for building and facilities maintenance operators who mix reactive work orders with preventive calendars across many sites: occupant requests, vendor coordination, and asset history that is not a locksmith-only queue and not an HVAC contractor platform.
Facilities maintenance is a mixed trade on purpose. The same operator takes occupant tickets, runs preventive calendars, and coordinates vendors for work they do not staff. Packaged CMMS tools assume one site and one craft. HVAC pages assume equipment agreements. A locksmith product assumes keys. None of those is a multi-site maintenance company.
We build systems where the site, the asset, the work order, the preventive plan, and the vendor job share a record. A coordinator sees what is due, what is waiting on a specialist, and what occupants already reported — without a spreadsheet per building.
Start with work orders and preventive calendars — the two clocks every facilities team runs — then add multi-site structure and vendors.
Turn occupant, manager, and inspection requests into work orders with priority, site, and craft — not a shared inbox.
Generate planned jobs from asset and building calendars so filters, drains, doors, and inspections are not a sticky note.
A hierarchy of campuses, buildings, floors, and rooms so crews and reports match how the portfolio is actually managed.
Send work you do not staff — glazing, specialised plant, after-hours callouts — with POs, ETAs, and completion evidence.
What was repaired, replaced, or inspected, attached to the asset or the space, so the next visit is informed.
Let occupants raise requests and let property clients see open work, PMs, and vendor status without calling the desk.
Desks drown in vague requests and silent PM due dates. AI helps classify incoming work, draft vendor briefs, and surface assets whose calendars have gone quiet.
Our Join.To.IT AI development team connects these capabilities to your sites, work orders, preventive calendars, and vendor records.
Suggest site, craft, and priority from the occupant’s description and photos so triage is not a full rewrite.
Flag a second ticket for the same room or asset so two crews do not attend the same leak.
Turn the work order and history into a short brief and PO description for a specialist contractor to review.
List calendars that missed a cycle and assets with no recent history before the quarter closes.
Turn technician and vendor notes into a building-level update the client can read without the raw job log.
We integrate accounting, payments, mapping for multi-site crews, messaging, document stores for manuals, and the property or occupancy systems that already hold site lists — by API category, not fake vendor partnerships.
Work orders, PMs, and vendor costs land in one place so month-end is not a merge of inboxes.
A locksmith tool, an HVAC agreement product, and a one-site CMMS each solve a slice. Maintenance companies that cover buildings need work orders, preventive calendars, multi-site structure, and vendors in the same operational picture.
If PMs do not generate work orders, they lose to whoever shouted last.
Six buildings with different access rules are not one job list with a site name field.
Specialist crafts need POs and ETAs on the same work order occupants already opened.
Keys may appear as a craft. The system is mixed building maintenance, not a single specialty counter.
Plant rooms may appear as assets. Full HVAC service, agreements, and installs stay under construction.
The same Join.To.IT delivery process, applied to work orders, preventive calendars, multi-site structure, and vendors.
Sit with coordinators and a mobile crew to map request intake, triage, in-house jobs, vendor handoffs, and how PMs are supposed to run.
Define sites, assets, work orders, PM templates, vendors, and occupant roles, plus accounting and property-system integrations.
Design a portfolio board that separates urgent, planned, and vendor work, and a mobile flow usable in plant rooms and roofs.
Build work orders and site structure first, then preventive calendars, vendor jobs, asset history, and portals.
Test duplicate requests, missed PMs, vendor ETA slips, offline completion, and multi-site permissions.
Pilot two contrasting sites, then extend the portfolio and tune SLAs, PM load, and client reporting.
We choose technologies based on portfolio size, how many vendors you coordinate, and how often crews work in basements and roofs with poor signal.
Practical answers for maintenance company owners, facilities coordinators, and portfolio managers.
